Payments

Questions about payments

• How can I tell if an email is actually from you?
• How does the payment process work?
• Why is my invoice still marked as unpaid?
• Everything About the Bidding Process and Winning an Auction
• Where can I find my invoice?
• Which payment methods can I use?
• See all 7 articles

Questions about your invoice and VAT

• Can Troostwijk adjust my invoice?
• I am required to pay a deposit when purchasing from a German auction with a business account. Why?
• Can the invoice be converted from private to business?
• What is BPM / residual BPM?
• How can I reclaim Dutch / Belgian VAT? (Company outside the EU)
• What can I do if the invoice information is incorrect?
• See all 7 articles

Bid deposit

• Why do I need to pay a deposit for some auctions?