The statutory warranty on purchased goods depends on:
- the type of product (new or second-hand)
- the capacity of the seller (professional seller or private individual)
- whether the sale takes place within or outside the seller's professional activity
The statutory warranty applies only to consumers.
How much warranty do you get?
This varies by situation.
New goods
For new goods sold by a professional seller, a statutory warranty of 2 years applies.
Second-hand goods
For second-hand goods sold by a professional seller, a statutory warranty of 1 year applies.
This warranty may be limited or excluded if this is stated in the lot information.
Sale by a private individual or outside professional activity
When the seller is a private individual or sells outside their professional activity, the statutory warranty may be completely excluded.
This occurs, among other things, in certain bankruptcy sales or private sales.
How do you know which warranty applies?
On every lot page you will find:
- whether the product is new or second-hand
- whether the seller is acting as a professional seller or as a private individual
- whether warranty is excluded
This information determines which warranty applies.
Important to know
The warranty is displayed in accordance with applicable legislation.
Because regulations can vary by type of sale and seller, a fixed warranty period is not always stated on the lot page.
Therefore, always consult the lot information together with this page to determine which warranty applies to your purchase.