Bid and Win

Questions about lots

• In the lot description, it mentions 'margin'. What does this mean?
• I need more information than what is provided in the lot description, what can I do?
• Can I view the lots in advance?
• What is a lot / what is included?

Questions about bidding

• What is a reserve price?
• What fees are added to my bid?
• I accidentally placed a bid. Can my bid be canceled?
• The minimum price has not been reached and the lot has not been assigned. Can I negotiate to purchase the lot?
• How Does Direct Sales Work?
• What happens in the event of a technical issue?
• See all 14 articles

Questions about the terms and conditions

• Is there a right of withdrawal for Troostwijk auctions in the Netherlands?
• Do I have a warranty on my purchase?
• Consumer Right of Withdrawal for Belgian customers
• Relationship between Troostwijk and the seller
• What do "buyer number," "auction number," and "lot number" mean?
• Is it possible to invoke the Right of Withdrawal?
• See all 8 articles