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My account is blocked. What can I do?

An account is blocked if a lot has been won by a buyer and the amount due has not been paid within the specified period. If your account is blocked, it is not possible to place bids with this account.

A block only denies access to placing new bids; you will always be able to log in, pay for other outstanding invoices, and view old invoices.

If your account is blocked and you want to participate in our online auctions again, please contact us by clicking the chat button at the bottom right. You will be asked to provide your buyer number and email address so we can assist you in unblocking your account.

We are happy to help you