Account within the EU
If you have a business account (with a valid VAT number) and are located within the EU, but have still received an invoice with VAT, please contact us immediately via the chat button at the bottom right of this page or send an email to pay@troostwijkauctions.com. We strive to send you a new invoice without VAT if possible.
Account outside the EU
For business accounts outside the EU, it is required to send us export documents. The exact procedure varies by country. You can find further details about this here!
Account without a VAT number
If you register as a business customer without a VAT number, it is important to note that you are not entitled to a VAT-free invoice in that case.
We appreciate your cooperation and are ready to answer any questions you may have.