We strive for safe and reliable auctions where you can trust both sellers and other buyers. Buyer verification is a quick and secure identity check to confirm who you are and to ensure your account meets the requirements to use our platform.
How Does Verification Work?
When you register with a business account (or update certain account details), your information is automatically verified. In most cases, this happens immediately and you can start bidding right away.
Sometimes an additional check is needed. In that case, your account will be marked as Pending while our team manually reviews your information. We may contact you by email to request additional details so we can complete your verification.
Does This Affect Bidding?
You can bid on most lots while your profile is being verified.
However, for some lots, completed verification is required before you can place a bid. If your account is still pending or does not meet the requirements after review, you will not be able to place bids on those specific lots.
Why Does TBA Verify Buyers?
As an auction platform, we are required to perform thorough customer identification checks. By verifying buyers, we can guarantee a safe, transparent, and trustworthy auction experience for both buyers and sellers. This also helps us to:
- Comply with legal and regulatory requirements
- Ensure that all buyers are who they say they are
- Prevent fraud and misuse of our platform
Need Help with Verification?
Do you have questions about buyer verification? Our support team is ready to assist you. The fastest way to get in touch is through our live chat, located at the bottom right of this page.
You can also reach us by email. Our contact information can be found on this page.