If you have created your bidder account but have not yet received an activation email or SMS, there are several steps you can take:
- Did you just create your account? You might need to wait a few minutes for the activation email or SMS.
- Also check your spam folder.
- If you still haven’t received an activation email or SMS after a few minutes, please contact us via the chat button at the bottom right of the page. Our customer service is open on weekdays from 9:00 AM to 4:30 PM (excluding public holidays recognized in the Netherlands).