Need help? Find the answer to your question in our knowledge base
It also contains all information about collecting or having your purchased product delivered.

Auctions in the Netherlands
For auctions where the lots are located in the Netherlands (recognisable by the NL flag shown in the auction overview), you can:

Chat with us:
via the button at the bottom right of this page. You can contact us via chat for both Dutch and Belgian auctions. 
(Mon – Fri 9:00 – 16:30)

Send an email or web form:

Send your email to: info@troostwijkauctions.com or click here to submit your question.

Call us:
If you would like to discuss a question or complaint with us by telephone, you can. It is important that you call the office of the country where the lot you are calling about is located. 

For auctions where the lots are located outside the Netherlands, you can contact the office in the relevant country. If the relevant country is not listed below, you can contact the Dutch office. 

Click on a country to display the contact details.

Auctions in the following countries are handled by our partner Surplex GmbH:

• Bosnia & Herzegovina

• Bulgaria

• Greece
• Hungary
• Croatia 
• North Macedonia
• Moldova
• Montenegro
• Poland
• Romania
• Serbia
• Slovenia
• Slovakia
• Czech Republic

For questions about auctions in these countries, you can complete the contact form here: https://help.surplex.com/hc/nl/requests/new or find the telephone number of the relevant office here: https://help.surplex.com/hc/nl/articles/44047243849105-Regionale-contacten