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How does pickup with a delivery schedule work?

Pickup with a delivery schedule:
An organized pickup day during which you are welcome to collect your lot(s) within a specific time slot, as shown in the delivery schedule.
You will receive the delivery schedule 48 hours after the auction has closed and you have won the lot(s). This will be shared via email.

The delivery schedule is also made available in the lot description under the documents section; this can also take up to 48 hours after the auction has closed. After the auction closes, you can access the lot page via your lots in your account or by entering the lot number in the search bar on our website and pressing enter.

The delivery schedule assigns all buyers to different dates/time slots. The 7-digit buyer numbers are used for grouping, to protect privacy. You can find this number in your account or on your invoice; with it, you can determine your time slot. NOTE: This is not your auction number or lot number, but your buyer/account number. Tip: Use ctrl + f to quickly find your buyer number.

If you search by your auction/lot/invoice number, you will not be able to find your time slot; you must search using your buyer number. Don’t know your buyer number? Check your invoice under your address, or log in to the website and click Account > Overview.

Note: It is not possible to come on a different day, even if it is listed on the delivery schedule. If you cannot attend the pickup day, we recommend hiring a carrier.

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