To keep our auctions safe and prevent fraud, we ask private buyers to confirm a valid payment method when creating their profile on our platform. This step is for security purposes only and no charges will be made. This ensures a safer and fairer bidding process.
Payment methods for verification
When creating your account, payment verification is the final step before gaining access. Your account can be verified using the following payment methods:
- Debit card
- iDEAL
- Bancontact
- Credit card
Please note: It’s not possible to pay for lots using a credit card. Lots can, of course, be paid for with iDEAL, Bancontact or bank transfer.
After completing the payment verification, your account will be fully active and you can participate in the auctions on our platform.
Why isn’t payment verification working?
If you receive a message saying that your card was declined, you can take the following steps:
- Try the payment verification again
- Try the payment verification with another payment method
- Contact your bank about the verification and try again afterward
If you are redirected to a different page during the iDEAL or Bancontact verification, you can try the following:
- Try the payment verification again using another browser
- Clear your cookies/cache and try again