We’re committed to creating safe and reliable auctions, where you can trust both sellers and your fellow buyers. Buyer verification is a quick and secure identity check to confirm who you are and ensure your account meets the requirements to use our platform.

How does verification work?

When you sign up with a business account (or when you update certain account information), your details are automatically verified. In most cases, this happens instantly, and you’ll be able to start bidding straight away.

Occasionally, an additional review might be needed. If this is the case, your account will be marked as Under Reviewwhile our team checks your information manually. We may reach out to you via email to request additional information to help us get you verified.

Does this affect bidding?

You can bid on most lots while your profile is being verified.

However, some lots may require you to be verified in order to place a bid. If your account is under review, or fails to meet the necessary requirements after the review, you won’t be able to place bids on these lots.

Why does TBA verify buyers?

As an auction provider, we’re required to perform comprehensive customer identification checks. Verifying buyers helps us maintain a secure, transparent, and reliable auctioning experience for buyers and sellers alike. It also helps us:

• Comply with legal and regulatory requirements
• Ensure that all buyers are who they claim to be
• Prevent fraud and misuse of our platform

Need support with verification?

If you have any questions about buyer verification, our support team is here to help. The fastest way to get in touch is via our live chat, available in the bottom-right corner of this page.

You can also reach out to us via email anytime based on your location: