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The delivery period has passed, but I have not yet received my lot(s). What now?

We strive to deliver your lot within the timeframe specified in the lot information. If no delivery period is indicated on the lot page, a delivery period of 14 days (from the moment payment is received) applies. As soon as information about the delivery is available, you can see this under 'my deliveries' in your account.

Has the delivery period expired? Then it is best to contact us via the chat button at the bottom right of this page.

We are happy to help you