You can contact us via the chat button in the bottom-right corner of the service pages. As an online auction platform, we want to offer you direct support through our website.
The fastest way for us to help you is through the frequently asked questions on the service page. If you still cannot find a solution, we are happy to help you via chat, where our staff are ready to assist you.
To ensure that our colleagues can provide you with the correct information immediately, we will first ask you a few questions.
If you have a question about a specific auction in one of the following countries, you can contact the relevant office directly. To receive help as quickly as possible, it is important that you contact the office in the country where your lot is located.
Click on a country to display the contact details.
Netherlands 🇳🇱
TBAuctions Netherlands B.V. trading under the name Troostwijk Auctions
Chamber of Commerce: 34373620
VAT number: NL 8217.85.278.B.01
Registered at:
Overschiestraat 59
1062 XD Amsterdam (this is not a visitor address)
Customer Service
Tel: +31 (0) 20 249 06 94
Email: info@troostwijkauctions.com
Payments
Tel: +31 (0) 20 249 06 95
Email: pay@troostwijkauctions.com
Sales
Email: sales@troostwijkauctions.com
Belgium 🇧🇪
Tel: +32 3 287 62 62
Email: info@troostwijk.be
Germany 🇩🇪
Tel: +49 211 869 42600
Email: service.de@surplex.com
France 🇫🇷
Tel: +33 1 59 13 03 18
Email: info@roux-troostwijk.fr
United Kingdom/Ireland 🇬🇧🇮🇪
Tel: +44 7872 189484
Email: info@troostwijk.co.uk
Italy 🇮🇹
Tel: +39 011 19517834
Email: info@troostwijk.it
Austria 🇦🇹
Tel: +43 (0) 2742 2244400
Email: office@karner-dechow.at
Switzerland 🇨🇭
Tel: +41 (0) 34 411 3180
Email: info@troostwijk.ch
Finland / Sweden / Norway / Denmark / Spain 🇫🇮🇸🇪🇳🇴🇩🇰🇪🇸
Tel: +31 (0) 622 456 596
Email: l.klimaite@troostwijkauctions.com
Real estate🏠
Tel: +31 (0) 33 808 02 62
Email: realestate@troostwijkauctions.com
Auctions in the following countries are handled by our partner Surplex GmbH:
Bosnia & Herzegovina
Bulgaria
- Greece
- Hungary
- Croatia
- North Macedonia
- Moldova
- Montenegro
- Poland
- Romania
- Serbia
- Slovenia
- Slovakia
- Czech Republic
For questions about auctions in these countries, you can fill in the contact form here: https://help.surplex.com/hc/nl/requests/new or find the telephone number of the relevant office here: https://help.surplex.com/hc/nl/articles/44047243849105-Regionale-contacten