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I have a question about a complaint, warranty, or would like to return a product

We strongly advise you to make use of a viewing day to inspect the lots you are interested in before you place a bid. Inspection can be done by you or someone appointed by you.

As all bid are unconditional and cannot be retracted, it is important that you make an informed decision about placing a bid. 

If you are picking up a lot and have specific questions or concerns, please address them immediately to the staff on site.If you already picked up the lot and you want to contact us with a question or issue, please be aware that we might not be able to help you if it is about something you could have noticed upon inspection

We are happy to help you