I have a question about a complaint, warranty, or would like to return a product
We strongly advise you to make use of a viewing day to inspect the lots you are interested in before you place a bid. Inspection can be done by you or someone appointed by you. The lots are sold ‘as is’. This means that lots are not tested, function and completeness cannot be guaranteed unless specifically mentioned in the lot description. As all bid are unconditional and cannot be retracted, it is important that you make an informed decision about placing a bid.
If you are picking up a lot and have specific questions or concerns, please address them immediately to the staff on site.
If you already picked up the lot and you want to contact us with a question or issue, please be aware that we might not be able to help you if it is about something you could have noticed upon inspection