TBA brings together several trusted auction brands, giving you access to a broader selection of auctions across borders. By uniting our brands, it’s even easier for you to discover great deals. However, it's important to note that some value-added services (for example, transport and dismantling) can vary depending on which brand listed the lot.
To help you buy with confidence, please find a service comparison for three of our brands, Surplex, Troostwijk, and Vavato below:
| Value-added Service | Surplex | Troostwijk and Vavato |
|---|---|---|
| Transport/Delivery | The lot listing indicates whether transport is offered. | The lot listing indicates whether the lot is available for delivery. When available, delivery is offered within the Netherlands and Belgium. |
| Dismantling/Loading | The lot listing specifies if dismantling and loading is required. If so, the listing will indicate the terms of delivery and the additional cost. | For items stored in secure locations that require dismantling/loading, Troostwijk will coordinate this service. Please note that buyers are responsible for the cost of dismantling. |
Why does this matter to me as a buyer?
Your trust means a lot to us, and we want to ensure you have all the information you need to bid with confidence.
To help you make informed decisions, we want to highlight how and why service offerings may vary between our brands. These differences arise for several reasons, including regional regulations, buyer and seller needs, and other market-specific conditions. Knowing these differences can help you:
- Avoid surprises after winning a lot
- Plan for pickup or transport needs in advance
- Make informed bidding decisions
We’re here to help
If you have any questions about services for a specific lot, our support team would be happy to assist. The fastest way to get in touch is via our live chat, available in the bottom-right corner of this page. You can also reach out to us via email anytime based on your location:
| Country | Email address |
|---|---|
| Austria | support.at@troostwijkauctions.com |
| Belgium | info@troostwijk.be |
| France | info@roux-troostwijk.fr |
| Germany | support.de@troostwijkauctions.com |
| Ireland | a.bell@troostwijkauctions.com |
| Italy | info@troostwijk.it |
| Netherlands | info@troostwijkauctions.com |
|
Nordics & spain (Findland, Sweden, Norway, Denmark, Spain) |
l.klimaite@troostwijkauctions.com |
| Switzerland | info@troostwijk.ch |
| United Kingdom | info@troostwijk.co.uk |
| Bosnia & Herzegovina, Bulgaria, Czechia, Greece, Hungary, Croatia, Macedonia, Moldova, Montenegro, Poland, Romania, Serbia, Slovenia, Slovakia | info@troostwijkauctions.com |