To request export documents, we recommend you contact your transporter.

Troostwijk is not able to arrange this for you, because we are not the owner of the goods. If you have received the invoice, you are the owner of the goods and responsible for the documents and shipping of the goods.

Troostwijk is unable to give you a Power of Attorney (POA), since we are following the DDP (Delivered Duty Paid) procedure. In this case, the sender (buyer or transporter) is responsible for all export and import documents aswell as customs clearance.